About us

A brief history of Document Despatch

Document Despatch are a mailing house, based in Basingstoke, Hampshire. The company completed its first mailing 30 years ago in 1987, ­ printed and enclosed on basic equipment operated by the company’s founders enclosing 1,000 items an hour.


Today, we have capacity to produce

digitally printed items per week
items enclosed in to envelopes per week
packs wrapped in polyfilm each week

The technology has changed a lot since 1987, but we still pride ourselves on the same core values – Service, Quality, and Value.

As with all industries technology has changed the way we do things, but more importantly we recognise that it is our people who make the real difference, and that’s what keeps our customers coming back time after time. We recruit and retain the very best people, and develop each individual to their full potential.

We strive to promote an atmosphere of openness, respect, and integrity in all our dealings with our stakeholders -­ customers, suppliers, our employees, and our neighbours

We nurture long term relationships, both internally and externally, and enjoy the lasting business partnerships that result. Many of our customers have been with us for over 10 years, and the majority of our staff have been with us just as long. We believe that is no coincidence!

Working with Document Despatch

We recognise that our ongoing success depends on recruiting and retaining quality people. People that can work well in a team, can contribute new ideas, and take pride in what they do. People who can provide innovative solutions for our customers, and add value to our business.

If that sounds like you, then you should be talking to us…

Document Despatch are conveniently located just off Junction 7 of the M3 and only 45 minutes from Waterloo by Train.

call us ToDAY

01256 812000

to see how Document Despatch can help you with your next mailing project


Simply fill out our enquiry form

To Despatch or Dispatch that is the question…

There is no difference between dispatch and despatch. The latter is an alternative spelling that was common in the 19th century and earlier. Despatch has mostly disappeared from the language—except in the U.K., where it appears in place of dispatch about a third of the time—and dispatch is the preferred spelling for all senses of the word.

The main exception is in the phrase despatch box, which refers to the lectern in the British House of Commons and the Australian House of Representatives.  This use is the main contributor to the relative frequency of despatch in the U.K.



Send off to a destination or for a purpose


Early 16th century: from Italian dispacciare or Spanish despachar ‘expedite’, from dis-, des- (expressing reversal) + the base of Italian impacciare, Spanish empachar ‘hinder’.


Data cleansing

Clean accurate data is key to the success of Direct Marketing


We offer a range of in-house litho and digital printing solutions


Envelope enclosing, polywrap enclosing, postcards and self-mailers and much more


We can find you the most cost-effective postal service for your mailing

Calculation tools

A range of useful tools to help you calculate your mailing weight


Providing warehouse and fulfilment services to a wide range of organisations

Contact us

Tell us about your project and one of our team will be in touch soon.