What is the real cost of your mailing?

Accurate data is key to the success of Direct Marketing. Poor quality “dirty” data will affect your return on investment at many levels including wastage, postage costs and brand perception. 


In order for your Direct Mail campaigns to be a success, we need to get it right from the start.  We know that your data can be your most valuable asset, and our diligent data team will ensure that it is used to its full potential.

Our fast and efficient data processing facility, utilising our intelligent data cleaning software will ensure your mailings are always optimised to full effect

Our range of data cleansing services includes:
  • Deduping to all levels

  • Gone Away, Bereavement and Mail Preference Suppressions

  • Opt out subscribers on Preference Services Suppressions

  • Postcode Address File Validation (PAF)

  • Mailsorting - Mailmark, OCR, HighSort, LowSort, and Publishing Mail

  • Case Conversion and Salutation Generation

  • Bespoke Programming

  • Database Management

  • Database Cleansing

  • Returns Handling and Suppression against returned mail

  • We can also provide you with a free data audit which will give you an estimated breakdown of possible duplicates, deceased and goneaway records

Database Management
Data Protection

We are highly experienced in database creation and maintenance.  By capturing the interests and monitoring the trends of your audience we are able to profile, segment and ultimately target future campaigns far more successfully. The end result is a highly sophisticated database, and mailings that are personalised and cost effective.

In whatever format we receive these details, be it handwritten or electronically, our skilled data entry team will capture this information with the utmost accuracy.

Data is stored on our internal server with extremely limited access based on strict security policies. Document Despatch Ltd is registered with the Information Commissioner for Data Protection under registration number Z728740X. We are registered as data controllers both for the company's own use and as bureau acting on behalf of others.

In addition to the data protection registration, our ISO 27001 accreditation provides complete peace of mind for the integrity of data. The ISO 27001 standard is designed to identify Information Assets and ensure that appropriate security measures and controls are in place to protect them. We are externally audited annually by URS to insure that we are meeting all requirements of the standard.


We also request customers compete our data agreement form which asks questions on how they require their data to be handled.

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Head Office:

Our Offices:

Document Despatch Ltd

The Courtyard

19-23 Homesteads Road


RG22 5LQ


Tel: +44 (0)1256 812000


Unit 5, First Avenue

Globe Business Park




Tel: +44 (0)1628 473121

Malvern Mailing Services Ltd

The Courtyard

19-23 Homesteads Road


RG22 5LQ


Tel: +44 (0)1256 471122

Copyright © 2019 DD Mailing Group Ltd

VAT Reg No: GB 974 8920 64. Registered in England No: 3302044

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