"Word of mouth".. What our customers are saying about us


I felt I must contact you in praise of our recent mailer. Right from the initial point of contact when its format, timing and copy were far from being approved you displayed excellent customer service and never once did I feel alone in the quite daunting task that lay before me.  Can I congratulate Document Despatch on its professionalism and a job very well done. I will have no hesitation in recommending your services to colleagues and others I come across”.    


Communications Manager ­ - Local Authority Customer




“Just a short note to let you know that we are really pleased with the service that Document Despatch are providing to us and especially the high level of service, quick turnaround of proofs, and quality of work ­ so well done everyone!”

Head of Marketing ­ - Arts Centre Customer




“Many thanks for all your help in turning this round so quickly and efficiently. The client is delighted that we hit the rather tight (!) deadlines that they set so everyone’s happy all round.  Your prices were also competitive, especially given the deadlines, and I will have no hesitation in contacting you again when we are instructed on another mailing.”

Account Director ­ - Design Agency


“Having used Document Despatch when I worked for another theatre, I found them to be reliable, speedy and good value for money. When I started work at a new theatre last year, I took the opportunity to review our options and was glad to appoint Document Despatch to take care of our season brochure mailings. It's great to know that we can totally rely on them to (literally) deliver for us every time.”

Head of Marketing ­ - Theatre Company




“The team has done an excellent job for us this year, so many thanks to them all.”

Subscriptions Manager ­ - Publishing Customer




“I'm delighted to let you know that "we're coming home!! I've looked at costings and whilst the competitor that we looked at are a little cheaper, we believe that they aren't able to provide the kind of personal service that we are used to from Document Despatch.  DD has always served us so well with enthusiasm and support, hence my reluctance to change providers last year.   Thank you for your continued support.”

Marketing & Production Manager ­- Publishing Customer




“Your company's reputation precedes you as I've heard from my former colleagues that you guys are very efficient and very easy to work with.”

Events Manager ­- Publishing Customer




“A big thank you for a great quarterly review.  Thank you to your teams for the collaboration and support that DD give to our marketing operations.”

Procurement Manager ­- Publishing Customer

“We have used Document Despatch for many years, both for regular and last-minute mailings. We have always found everybody very helpful, and eager to fulfil the most fiddly request with that personal touch and efficiency which helps so much.  Mailing and printing houses come and go in these times but we wish DD every success in the work they do.”

Communications Manager -  Charity Sector




“Document Despatch always offer an excellent, reliable, personalised service that comes highly recommended. Many thanks for making our mailings a hassle-free, cost-effective and efficient operation.”

Marketing Manager - Theatre  Company




“Thank you for offering such a fast and efficient service ­ no hassle just a couple of emails and my mailshots have gone, and all for a very reasonable and competitive price.  Thank you for taking the pressure off me and for all your assistance.  Will be using you time and time again.”

Executive Assistant - Insurance Sector



“I just wanted to drop a quick message to let you know that the service received this year has been brilliant, and I have not heard a bad word with regards to yourselves.  From an accounts side of things, I would like to thank you for being prompt with invoicing and helpful when needed.  I hope our work together continues well in the new year.”

Finance Administrator, a customer from the Arts sector

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Head Office:

Our Offices:

Document Despatch Ltd

The Courtyard

19-23 Homesteads Road


RG22 5LQ


Tel: +44 (0)1256 812000


Unit 5, First Avenue

Globe Business Park




Tel: +44 (0)1628 473121

Malvern Mailing Services Ltd

The Courtyard

19-23 Homesteads Road


RG22 5LQ


Tel: +44 (0)1256 471122

Copyright © 2019 DD Mailing Group Ltd

VAT Reg No: GB 974 8920 64. Registered in England No: 3302044

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