A brief history of Document Despatch

Document Despatch are a mailing house, based in Basingstoke, Hampshire.  The company completed its first mailing 30 years ago in 1987, ­ printed and enclosed on basic equipment operated by the company’s founders enclosing 1,000 items an hour:

  • Today, we have capacity to digitally print up to 1,250,000 items a week, enclose over a 1,000,000 items a week into envelopes, and can wrap almost half a million packs into polyfilm every week.

  • Today, we can personalise documents and match them to other documents, fold them on line, inkjet on the envelope, all done on a single machine.

  • Today, our group turnover is approaching £4 million per annum and we employ 40 staff.

  • Today, we are certified to ISO 9001, ISO 14001 and ISO 27001 - the international standards for quality assurance, environmental management and information security.

The technology has changed a lot since 1987,  but we still pride ourselves on the same core values - Service, Quality, and Value.

As with all industries technology has changed the way we do things, but more importantly we recognise that it is our people who make the real difference, and that’s what keeps our customers coming back time after time.  We recruit and retain the very best people, and develop each individual to their full potential. 


We strive to promote an atmosphere of openness, respect, and integrity in all our dealings with our stakeholders -­ customers, suppliers, our employees, and our neighbours

We nurture long term relationships, both internally and externally, and enjoy the lasting business partnerships that result.  Many of our customers have been with us for over 10 years, and the majority of our staff have been with us just as long. We believe that is no coincidence!


We recognise that our ongoing success depends on recruiting and retaining quality people. People that can work well in a team,  can contribute new ideas, and take pride in what they do. People who can provide innovative solutions for our customers, and add value to our business.

If that sounds like you, then you should be talking to us...

Document Despatch are conveniently located just off Junction 7 of the M3 and only 45 minutes from Waterloo by Train.

Working with Document Despatch


To Despatch or Dispatch that is the question…


There is no difference between dispatch and despatch. The latter is an alternative spelling that was common in the 19th century and earlier. Despatch has mostly disappeared from the language—except in the U.K., where it appears in place of dispatch about a third of the time—and dispatch is the preferred spelling for all senses of the word.

The main exception is in the phrase despatch box, which refers to the lectern in the British House of Commons and the Australian House of Representatives.  This use is the main contributor to the relative frequency of despatch in the U.K.



Early 16th century: from Italian dispacciare or Spanish despachar ‘expedite’, from dis-, des- (expressing reversal) + the base of Italian impacciare, Spanish empachar ‘hinder’.

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Head Office:

Our Offices:

Document Despatch Ltd

The Courtyard

19-23 Homesteads Road


RG22 5LQ


Tel: +44 (0)1256 812000


Unit 5, First Avenue

Globe Business Park




Tel: +44 (0)1628 473121

Malvern Mailing Services Ltd

The Courtyard

19-23 Homesteads Road


RG22 5LQ


Tel: +44 (0)1256 471122

Copyright © 2019 DD Mailing Group Ltd

VAT Reg No: GB 974 8920 64. Registered in England No: 3302044

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