Data Management

In order for your Direct Mail campaigns to be a success, we need to get it right from the start.

We know that your data can be your most valuable asset. Our experts in data processing and database management will ensure that your data is used to its full potential.

Data cleansing

Using our sophisticated address management software we are able to re-format, validate and de-duplicate (on a numeric and phonetic level) your address information.

As a Royal Mail accredited mailing house we have access to: -

• The Royal Mail PAF (Postal Address File) - enabling us to complete any missing, or correct any incorrect information
• National Change of Address file
• Goneaway file
• Mail Preference Service file
• The Bereavement Register

Database Management

We can take care of all housekeeping aspects of your database. From a 'one-off cleansing project' to on-going database support, our data team are ready to assist.

We are pleased to receive response information from your mailings, to build and manage a Direct Marketing database.  This enables you to capture information, and monitor trends of your recipients, ultimately enabling better targeting for future campaigns.  In whatever format we receive this information, be it handwritten or electronically, our skilled data entry team will capture this information with the utmost accuracy.

Data Protection

Naturally, we take the protection of your data very seriously, and are licensed under the Data Protection Act.

Document Despatch values its reputation as a trusted supplier, and therefore has a vested interest in ensuring the security and integrity of all customer information.